Background

In an industry filled with more promises than performance, its nice to know that at least one endoscope repair service stands for outstanding reliability and superior quality.

That service provider is Fibertech, and we have been earning our unmatched reputation for quality, service and economy since 1998. Fibertech started in the US in 1989 and quickly grew to have facilities in most major capital cities. It then spread over to Europe with facilities in France, Italy and the UK. Fibertech was also started in Canada by the Laborie family who distributed Pentax and Storz Endoscopes. It was this lineage that started Fibertech Australia along with the current Managing Director and owner Gerald Schofield. In 2002 Fibertech Australia expanded into New Zealand where OBEX MEDICAL looks after its interests. More recently Fibertech is also assisting hospitals in Asia to save money from their repair budgets.

Fibertech originally focused their business on the repair of all makes of endoscopes both Flexible and rigid. A new exciting venture has allowed Fibertech Australia to recently open up a repair facility in Sydney which specialises in new areas of medical device repairs. This complements our existing Melbourne Head Office. During the past few years we have invested heavily in new equipment and trained new staff to enable us to repair most makes and models of power tools, cameras and general instruments and also expand the endoscope repairs to include Flexible Ureteroscopes, Cystoscopes, Choledochoscopes, Nasophoryngoscopes, Intubation scopes and Hysteroscopes as well as Semi Rigid Ureteroscopes. Our customers are finding more and more that we are providing a one stop shop making it a lot easier for them as they can send us most instruments and devices they have for repair.

That's why we are now the service provider of choice for hundreds of Hospitals, Day Surgeries, Outpatient Surgery Care Centre’s and private offices literally around the world.
The reason for this success is simple. Our repair service combines Fibertech’s industry-leading technical expertise with outstanding customer responsiveness to give health care managers a strong, reliable service resource you can depend on anywhere, any time, plus it's also a cost-effective alternative to very expensive OEM maintenance plans.

Give Fibertech the opportunity to show you our difference, you have nothing to loose.

Just look at some of the capabilities we've deployed to help keep your endoscopic equipment at work longer and get them back into operation faster:

Experience and Quality

Fibertech Medical Australia Pty Ltd deliver to you quality, professional services as their priority. We have extensive inventory that meet a number of original manufacturers specifications, therefore assuring to our customers the receivership of high standard quality repairs.

Our Technicians have years of experience in endoscope repairs, and have had extensive training to service all makes and models. Additionally, regular, ongoing technical training for all staff ensures that Fibertech will meet your present and future needs.

Warranty

All of the Fibertech repairs are supported with a comprehensive money back Guarantee.

Pricing

Fibertech's pricing are typically 35-75% less expensive than the manufacturers and all of the parts used by Fibertech meet the American FDA and GMP standards.

Turnaround Times

Minor repairs on instruments are completed within 24 hours from the time that approval has been received. Major repairs take from 2 - 4 days. Rigid telescope repairs are completed within 5-7 days after approval has been received.