That service provider is Fibertech endoscope repair service, and it has been earning its unmatched reputation for quality, service and economy Worldwide since 1989 and in Australia since 1998. Fibertech started in the US and quickly grew to have facilities in most major capital cities, it then spread over to Europe with facilities in France, Italy and the UK. Fibertech was also started in Canada by the Laborie family who also distributed Pentax and Storz Endoscopes. It was this lineage that started Fibertech Australia along with the current managing director and owner Gerald Schofield. Fibertech Australia has now expanded into New Zealand where OBEX MEDICAL look after its interests.
That's why we are now the service provider of choice for thousands of hospitals, nursing homes, outpatient surgery/ ambulatory care centres and private offices literally around the world.
The reason for this success is simple. Our endoscope repair service combines Fibertech’s industry-leading technical expertise with outstanding customer responsiveness to give health care managers a strong, reliable service resource you can depend on anywhere, any time, plus it's also a cost-effective alternative to very expensive OEM maintenance plans.
Just look at some of the capabilities we've deployed to help keep your endoscopic equipment at work longer and get them back into operation faster:
Fibertech Medical Australia Pty Ltd deliver to you quality, professional services as their priority. We have extensive inventory that meet a number of original manufacturers specifications, therefore assuring to our customers the receivership of high standard quality repairs.
Our Technicians have years of experience in endoscope repairs, and have had extensive training to service all makes and models. Additionally, regular, ongoing technical training for all staff ensures that Fibertech will meet your present and future needs.
All of the Fibertech repairs are supported with a comprehensive money back Guarantee.
Fibertech's pricing are typically 35-75% less expensive than the manufacturers and all of the parts used by Fibertech meet the American FDA and GMP standards.
Minor repairs on instruments are completed within 24 hours from the time that approval has been received. Major repairs take from 2 - 4 days. Rigid telescope repairs are completed within 5-7 days after approval has been received.
Our clients are our priority and Fibertech also offer maintenance programs, to ensure that you received the best possible use out of your valuable equipment. The Endoscope Repair Management Program, offered by us ensures that all your staff is trained in the care handling and maintenance of your equipment.